Senior Service Supervisor
Multico Marketing & Service Pte Ltd
Singapore
Posted 4 years ago
We are looking for fresh ambitious and energetic Singapore polytechnics and universities graduates for the position of a SENIOR SERVICE SUPERVISOR to be stationed in Cambodia.
JOB RESPONSIBILITY
- Oversee all services and workspaces in shop
- Delegate and direct service tasks; monitor the progress of all current and pending projects
- Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
- Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
- Manage and update invoices
- Process new orders and track inventory
- Communicate and maintain good relations with manufacturing reps and dealers
- Keep a safe and clean workspace at all times
- Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency
- Follow and abide by all industry standards, regulations, and laws
- Help train new employees in company procedures, including safety and work processes
- Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
REQUIREMENTS
- Nationality of Cambodia
- Fresh Graduates from Singapore Polytechnic and University
- Preferably those with engineering background
- Positive attitude and willingness to learn
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Communication and negotiation skills
- Works well under pressure and manages stressful situations with ease
- Organized efficient and results-driven.